Terms of Use
These terms are an agreement between you and Niraj Laxmandas Mulani, a sole proprietorship based in Ahmedabad, Gujarat, India, trading as InnerTen ("InnerTen", "we", "us") for your use of the InnerTen app and website. By creating an account or using the app, you agree to them. Our Privacy Policy explains how we handle your data.
1. Who can use InnerTen
You must be at least 13 years old. If you are under the age of majority where you live, you may use InnerTen only with a parent's or guardian's permission, and they accept these terms on your behalf.
2. Your account
Keep your sign-in details secure. You're responsible for activity on your account. Tell us at support@innerten.app if you think someone else has accessed it. You can delete your account at any time in Profile → Account → Delete Account.
3. Free and premium features
Core journaling is free. Some features, including AI features, voice entry and Shooter Corner, need a premium subscription. The app shows which features are included before you subscribe. We may add, change or remove features over time.
AI features have fair-use limits to keep the service reliable and affordable. If a limit is reached, the feature becomes available again after the limit resets.
4. Subscriptions and payment
- Premium subscriptions are sold through the Apple App Store or Google Play, and payment is charged to your Apple or Google account when you confirm the purchase.
- Subscriptions renew automatically at the end of each period (monthly or yearly) at the then-current price, unless you cancel at least 24 hours before the period ends.
- If your subscription includes a free trial, you're charged when the trial ends unless you cancel before then.
- You can manage or cancel your subscription in your Apple ID or Google Play account settings. Cancelling stops future renewals; you keep premium access until the end of the period you've paid for.
- Refunds are handled by Apple or Google under their policies. We can't issue refunds for purchases made through their stores.
- If we change subscription prices, Apple or Google will notify you as their rules require, and the change applies from your next renewal.
5. Your content
You own everything you put into InnerTen: entries, recordings, photos and notes. You give us permission to store, process and display that content only to provide the app to you, including sending it to the AI providers described in our Privacy Policy when you use AI features. We don't use your content for advertising, and we don't publish it.
6. AI features
AI Coach, voice-entry structuring, summaries and reports are generated automatically and can be inaccurate or incomplete. Review AI-filled fields before saving, and use your own judgement, or your coach's, before acting on any suggestion.
7. Not medical or psychological advice
InnerTen supports reflection, mental preparation and training. It is not medical, psychological or mental-health advice, diagnosis or treatment, and it doesn't replace a qualified coach, doctor or sport psychologist. If you are struggling with persistent distress, please speak to a qualified professional.
8. Training and safety
Drills and programs in InnerTen are general guidance. Train within your physical limits, and stop any exercise that causes pain. InnerTen does not teach firearm handling: always follow your range's safety rules, your coach's instructions and the laws where you train and compete.
9. Acceptable use
Don't misuse InnerTen. In particular, don't:
- try to access other people's accounts or data, or interfere with the service or its security;
- reverse-engineer the app or use automated means to access it, except as the law allows;
- use the AI features to generate unlawful or harmful content, or to get around usage limits;
- resell or commercially exploit the service without our permission.
We may suspend or close accounts that break these terms.
10. Our content
The app, its design and its training content (drills, plans, programs and prompts) belong to us and are licensed to you for personal, non-commercial use while you have an account.
11. Availability and changes
We work to keep InnerTen available and your data safe, but the service is provided "as is" and may sometimes be interrupted. Keep your own copies of anything you can't afford to lose. We may update these terms; we'll post changes here and update the effective date, and if a change is significant we'll tell you in the app first. If you keep using InnerTen after a change, you accept the new terms.
12. Liability
To the extent the law allows, we aren't liable for indirect or consequential losses, or for lost data, scores, results or opportunities. Our total liability to you is limited to the amount you paid for InnerTen in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer under the laws of your country.
13. Ending your use
You can stop using InnerTen and delete your account at any time. Deleting your account doesn't cancel a store subscription automatically; cancel it in your Apple or Google account settings as well.
14. Apple App Store terms
If you downloaded InnerTen from the Apple App Store:
- These terms are between you and us, not Apple. Apple isn't responsible for the app or its content.
- Apple has no obligation to provide maintenance or support for the app.
- If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligation for the app.
- We, not Apple, are responsible for addressing any claims relating to the app, including product liability, legal or regulatory compliance, consumer protection and intellectual property claims.
- You confirm you are not located in a country subject to a US government embargo, and are not on any US government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
15. Governing law
These terms are governed by the laws of India, and the courts at Ahmedabad, Gujarat have jurisdiction. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring claims in your local courts.
16. Contact
Niraj Laxmandas Mulani (InnerTen), Ahmedabad, Gujarat, India. Email: support@innerten.app.